Skip to end of metadata
Go to start of metadata

Supported Browsers and Operating Systems

Updated for Blackboard Learn 9.1, Service Pack 13 (after December 26, 2013 upgrade)

For more information, see Blackboard's Browser Support for SP13 (http://help.blackboard.com/en-us/Learn/9.1_SP_12_and_SP_13/Instructor/01_5Browser_Support_for_SP_13)

Key to Support Status:

Term

Definition

Certified

Fully supported technology with highest level of testing before release.

Compatible

Fully supported technology with minimal level of testing before release.

Unsupported

Unsupported technology because it is either impossible or not tested.

 

Windows Client Configurations

Windows Client Configurations

Internet Explorer 10

Internet Explorer 9

Internet Explorer 8

Firefox (ESR)

Firefox (Final Release Channel)

Google Chrome(Stable Channel)

Windows XP (32-bit)*

Unsupported by Microsoft

Unsupported by Microsoft

Compatible

Certified

Compatible

Compatible

Windows Vista (32-bit)

Unsupported by Microsoft

Certified

Compatible

Certified

Certified

Compatible

Windows Vista (64-bit)

Unsupported by Microsoft

Compatible

Compatible

Certified

Compatible

Compatible

Windows 7 (32-bit)

Compatible

Certified

Compatible

Certified

Certified

Certified

Windows 7 (64-bit)

Certified

Certified

Compatible

Certified

Certified

Certified

Windows 8 (32-bit)CompatibleUnsupported by MicrosoftUnsupported by MicrosoftCertifiedCertifiedCertified
Windows 8 (64-bit)CertifiedUnsupported by MicrosoftUnsupported by MicrosoftCertifiedCertifiedCertified

 

Mac OS X Client Configurations

Mac OS X Client Configurations

Safari 6.0.3Safari 6.0.1

Safari 5.1

Safari 5.0

Safari 4.0

Firefox (ESR)

Firefox (Final Release Channel)

Google Chrome (Stable Channel)

Mac OSX 10.6 "Snow Leopard"

Unsupported by AppleUnsupported by Apple

Certified

Certified

Compatible

Certified

Certified

Certified

Mac OSX 10.7 "Lion"

CertifiedCertified (10.7.5)

Certified

Unsupported by Apple

Unsupported by Apple

Certified

Certified

Certified

Mac OSX 10.8 "Mountain Lion"Certified (10.8.3)

Certified (10.8.2)

CertifiedUnsupported by AppleUnsupported by AppleCertifiedCertifiedCertified

Configuration Notes:

  • 64-bit Client Operating Systems: We are generally un-prepared to test 64-bit versions of client operating systems.  We will continue to keep Windows XP 64-bit unlisted.  64-bit Windows Vista and Windows 7 will remain Compatible [June 2011]
  • Internet Explorer 8 is only supported in Standards Mode.
  • Internet Explorer 9 is only supported in Standards Mode.
  • Blackboard strives to make all its products as accessible as possible.  JAWS 13 and 14 were used during accessibility testing of 9.1 SP13.
  • Chrome support: due to the auto-update feature of Chrome, support is based on the version available at the time of testing. 9.1 SP13 was tested with Chrome 26.0.x.
  • Firefox support: due to the auto-update feature of Firefox, support is based on the version available at the time of testing. 9.1 SP13 was tested with Firefox versions 20.0.x  and 17.0.x (ESR).
  • Note on OSX 10.8 Java is no longer shipped as part of the OS install and must be downloaded and installed by users on request of application/applet - this is a one time action on the part of the user.

Client Technology Highlights of Changes from Previous Service Packs

  • OSX 10.8/Safari 6.x support added
  • Windows 8 and IE10 support added (focus on 64 bit)

Technologies NOT supported

  • Internet Explorer 6, 7
  • Firefox 1.x, 2.0, 3.0, 3.5 and 3.6
  • Safari 2.0, 3.x  (or any version on Windows)
  • Windows XP 64-bit (unlisted)
  • Mac OSX 10.3, OSX 10.4, OSX 10.5
  • JRE 5 though it may continue to work
Labels
  • None