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Supported Browsers and Operating Systems

Updated for Blackboard Learn 9.1 April 2014 (after December 27, 2014 upgrade)

Key to Support Status:

Term

Definition

Supported

Supported by the vendor and Blackboard.

Unsupported

Unsupported by the vendor or not supported by Blackboard.

 

Windows Operating System

 IE 11IE 10

IE 9

Firefox (ESR)

Firefox (Final Release Channel)

Google Chrome(Stable Channel)

Windows Vista (32-bit)

Unsupported by MicrosoftUnsupported by Microsoft

Supported

Supported

Supported

Supported

Windows Vista (64-bit)

Unsupported by MicrosoftUnsupported by Microsoft

Supported

Supported

Supported

Supported

Windows 7 (32-bit)

SupportedSupported

Supported

Supported

Supported

Supported

Windows 7 (64-bit)

SupportedSupported

Supported

Supported

Supported

Supported

Windows 8 (32-bit)SupportedUnsupported by MicrosoftUnsupported by MicrosoftSupportedSupportedSupported
Windows 8 (64-bit)SupportedUnsupported by MicrosoftUnsupported by MicrosoftSupportedSupportedSupported

 

Mac OS X Operating System

 

Safari 7Safari 6Firefox (ESR)

Firefox (Final Release Channel)

Google Chrome (Stable Channel)

Mac OSX 10.7 "Lion"

Unsupported by AppleSupportedSupported

Supported

Supported

Mac OSX 10.8 "Mountain Lion"Unsupported by AppleSupportedSupportedSupportedSupported
Mac OSX 10.9 "Mavericks"SupportedUnsupported by AppleSupportedSupportedSupported

Configuration Notes:

  • Internet Explorer is only supported in Standards Mode.
  • Blackboard strives to make all its products as accessible as possible. JAWS 14 and 15 were used during accessibility testing of 9.1 April 2014.
  • Chrome support: due to the auto-update feature of Chrome, support is based on the version available at the time of testing. 9.1 April 2014 was tested with Chrome 34.
  • Firefox support: due to the auto-update feature of Firefox, support is based on the version available at the time of testing. 9.1 April 2014 was tested with Firefox versions 28 and 24 (ESR).
  • Note on OSX 10.8 Java is no longer shipped as part of the OS install and must be downloaded and installed by users on request of application/applet - this is a one time action on the part of the user.

Client Technology Highlights of Changes from Previous Releases

  • Windows XP not supported.
  • OSX 10.9/Safari 7.x support added.
  • IE11 support added.

Technologies NOT supported

  • Window XP
  • Internet Explorer 6, 7, 8
  • Firefox 1.x, 2.0, 3.0, 3.5 and 3.6
  • Safari 2, 3, 4, 5 (or any version on Windows)
  • Mac OSX through 10.6
  • JRE 5

 

Labels
  • None