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Checking the version of Flash Player

  1. Go to http://helpx.adobe.com/flash-player.html

  2. Click on the 'Check Now' button and you should see something like:
     
  3. You will also have an opportunity to download and install the latest version of Flash Player.

Checking the version of the Adobe Connect Meeting Add-In

Note: some functionality in Adobe Connect (e.g., screen sharing) requires you to install the Adobe Connect Meeting Add-In.

How to tell if you using the Connect Meeting Add-in?

  1. Start an Adobe Connect meeting
  2. Authenticate with your JHED ID/Password
  3. Your browser will say "The meeting was opened in the Adobe® Connect™ Add-in."
  4. A separate application/program called "adobeconnectaddin" (Mac) or "Adobe Connect Add-In" (Windows) launches

If you don't see this, then your meeting is running within the Flash Player on your Browser.

How to check the version of the Adobe Connect Meeting Add-In?

  1. Select 'Help' in the upper right corner of the screen
  2. Select 'About Adobe Connect...' from the menu
     
  3. You should see a box open with the "Adobe Connect Add-In version", e.g., 

    MacWindows

Where to get the latest Adobe Connect Add-In?

Latest Adobe Connect 9.1 Add-in: http://helpx.adobe.com/adobe-connect/kb/latest-connect-91-addin.html

Enable Flash for Google Chrome 56 or later

Google Chrome 56 now blocks Flash content by default. You will need to add connect.johnshopkins.edu to the list of sites allowed to use Flash.

Steps to allow "connect.johnshopkins.edu" to use Flash:

  1. Go to https://connect.johnshopkins.edu
     
  2. Go to the top left corner of the browser, click on   "Secure" icon .

 

3. Select the "Flash" option.

4. Click on the arrow and select, "Always allow on this site".

5. You will be prompted to RELOAD the page.

 

Flash should now be available.

 

Enable Flash for Firefox

See https://helpx.adobe.com/flash-player/kb/enabling-flash-player-firefox.html

 

Enable Flash for Other Browsers

 

For more help on Flash: https://helpx.adobe.com/flash-player.html