About Adobe Connect
- What is Adobe Connect?
- NEW! Adobe Connect 9.5.3
- Tips for Getting Started
- Terms of Service
- Frequently Asked Questions (FAQs)
- Adobe Connect Mobile
Help with Adobe Connect
About Adobe Presenter
- What is Adobe Presenter?
- Frequently Asked Questions (FAQs)
- Quick Start Guide: Learn how to import and record audio, add quiz questions, publish your presentation, and more!
- Product Documentation
How Do I...
- Enter a Meeting Room as a Guest or Registered User
- Test My Connectivity
- Check the version of Flash Player and Adobe Connect Meeting Add-In
- Create a Meeting Room
- Select a Layout
- Setup Meeting Room Access
- Request Meeting Host Privileges
- Manage Attendees
- Optimize Meeting Room Settings
- Upload files and share documents
- Use Adobe Connect Pods
- Delete Share Pod Content
- Record a Meeting
- Setup and Configure an Audio Conference
- Set Up and Use the Audio Function
Uses for Adobe Connect (Use Case Scenarios)
- Virtual Classroom
- Online Meetings
- Other Uses
Frequently Asked Questions (FAQs)
- Adobe Connect Known Issues
- Recent Known Issues:
- Adobe Connect 9.5 What's New
- Adobe Connect 9.3 (Previous Version)
- Adobe Connect 9.1 (Previous Version)
Still need help?
After reviewing the contents of this site, if you still need assistance please e-mail firstname.lastname@example.org.
Good Afternoon We're currently investing a new issue preventing toll-free calls from Adobe Connect today (9/26/2016) via the phone bridge/universal voice. Local calls are going through as they're handled by a different provider. We've opened a ticket with the vendor providing the toll-free call service. We do not have an ETA for resolution at the moment. We will keep you updated as we learn more.…
We are currently investigating an intermittent issue with routing toll-free and local calls for the Audio Conference Bridge. The issue started Wednesday, August 31, 2016. In the event you encounter an issue with the Audio Conference Bridge with your meeting room,…
There is currently a quota accounting issue in JHU's Adobe Connect. The application is reporting much higher use than actual active meeting participants. This is then causing the application to incorrectly believe JHU is exceeding the concurrent license limit. This is preventing users from accessing Adobe Connect meetings with the message "the user limit for this account has been exceeded". IT@JH is actively working with Adobe Support on the issue. On Wednesday afternoon,…
We've been preparing for the Migration of Adobe Connect 9.4.2 content from the San to the new NAS cloud share. This change should be transparent to users while enhancing/increasing storage capabilities. Production Change - #C25064– conn-2691 We are planning the upgrade to production connect.johnshopkins.edu. on 9/24/2015 The maintenance would be done between 4AM - 7AM Eastern. There will be brief downtime while configuration files are changed and the services restarted.…
We've been preparing for the minor update of Johns Hopkins instance of Adobe Connect from 9.3.1 to 9.4.2 This should include some improvements to the Whiteboard functions. For more information on fixes in this version see: https://helpx.adobe.com/adobe-connect/release-note/connect-942-release-notes.html https://helpx.adobe.com/adobe-connect/release-note/connect-942-release-notes.html We are planning the upgrade to production connect.johnshopkins.edu.…
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Adobe Connect and Mac OS X 10.9 (aka Mavericks) Adobe Connect FAQ Adobe Connect Known Issues Adobe Connect Mobile Adobe Connect Pods Adobe Connect Releases Audio Conference Options Best Practices Check the version of Flash Player and Adobe Connect Meeting Add-In Create a Meeting Room Delete Share Pod Content Elluminate FAQ How to Enter a Meeting Room Introducing Adobe Connect 9.1 Introducing Adobe Connect 9.3 Issue with uploading Powerpoints (PPT, PPTX) into Share pod Login as a Registered User or Guest Login to Connect Recording a Meeting Request Meeting Host Privileges Select a Layout and Other Preferences Selecting Meeting Room Access Terms of Service Test My Connectivity Use Adobe Connect Pods Use Case - Ad-Hoc Collaboration Use Case - Faculty Course Lecture Use Case - Guest Lecturer Use Case - Other Uses Use Case - Staff Meeting Using Audio What is Adobe Connect? What is Adobe Presenter?