Skip to end of metadata
Go to start of metadata

 

 

About Adobe Connect

About Adobe Presenter

How Do I...

Uses for Adobe Connect (Use Case Scenarios)

Frequently Asked Questions (FAQs)

Known Issue

 

Still need help?

After reviewing the contents of this site, if you still need assistance please e-mail connectsupport@jhu.edu.

Below are the 21 labels used in Adobe Connect Help listed alphabetically. Click on a label to see its associated content.
android, apple, blackberry, browser, critical_notifications, faq, how-to, ios, knownissues login, mac, mavericks, meeting, mobile, osx, policy, presenter, safari terms, use, use-case
Mac OS X 10.9 (Mavericks) is not in the supported lists of Operating Systems with Adobe Connect 8/9 yet. Adobe says there are "known performance issues with Mavericks in Connect 9 which can be caused in the meeting room session, hence we would not advise you to recommend this OS to users yet." There is no ETA when Mac OS X 10.9 would be supported.    Here's what we have heard from Adobe support on the Mac OS X 10.…
Issue By default, Safari 6.1 and later play rich-media content in Safe Mode. Safe Mode protects the user by restricting what can be done with content that you create in Adobe Flash. But, it also prevents some content from working correctly, such as installing AIR applications or Adobe connect. If you trust the current domain, you can use the following steps to enable the content to run in Unsafe Mode. Unsafe mode places fewer restrictions on content so the content can work correctly.…
There will be a scheduled outage of Adobe Connect during the time period of 4:00 and 7:00 AM EST on Thursday, December 6, 2012. This outage is required in order to accommodate storage related work for the database server which is used by Adobe Connect.  During the time of this outage, Adobe Connect will not be available for use.
Update as of November 7, 2012: Adobe has released Flash Player 11.5 for Windows and Mac. We believe this resolves the issues with playback/crashing experienced with Adobe Connect recordings. Download: http://get.adobe.com/flashplayer/ Please note that both Flash Player for Google Chrome and Microsoft Internet Explorer for Windows 8 are updated using a different mechanism.  Flash Player for Google Chrome updates will occur during regular Chrome updates.…
The latest version of Adobe Connect Mobile, version 2.0, is now available for iOS and Android devices. New features: Complete meeting administration Share content from the cloud or device Enhanced presentation controls and interactivity For More Information: http://blogs.adobe.com/adobeconnect/2012/08/now-available-adobe-connect-mobile-2-0-with-enhanced-hosting-controls-for-mobile-to-mobile-collaboration-and-training.html
Labels: mobile


indicates a link that will navigate you away from this help site.

 

Labels
  • None