About Adobe Connect
- What is Adobe Connect?
- NEW! Adobe Connect 9.5.3
- Tips for Getting Started
- Terms of Service
- Frequently Asked Questions (FAQs)
- Adobe Connect Mobile
Help with Adobe Connect
About Adobe Presenter
- What is Adobe Presenter?
- Frequently Asked Questions (FAQs)
- Quick Start Guide: Learn how to import and record audio, add quiz questions, publish your presentation, and more!
- Product Documentation
How Do I...
- Enter a Meeting Room as a Guest or Registered User
- Test My Connectivity
- Check the version of Flash Player and Adobe Connect Meeting Add-In
- Create a Meeting Room
- Select a Layout
- Setup Meeting Room Access
- Request Meeting Host Privileges
- Manage Attendees
- Optimize Meeting Room Settings
- Upload files and share documents
- Use Adobe Connect Pods
- Delete Share Pod Content
- Record a Meeting
- Setup and Configure an Audio Conference
- Set Up and Use the Audio Function
Uses for Adobe Connect (Use Case Scenarios)
- Virtual Classroom
- Online Meetings
- Other Uses
Frequently Asked Questions (FAQs)
- Adobe Connect Known Issues
- Recent Known Issues:
- Adobe Connect 9.5 What's New
- Adobe Connect 9.3 (Previous Version)
- Adobe Connect 9.1 (Previous Version)
Still need help?
After reviewing the contents of this site, if you still need assistance please e-mail email@example.com.
As part of the ongoing efforts to mitigate the recent ransomware attacks, IT@JH may be required to restart our servers this evening. We are currently scheduling the restart after midnight tonight (5/16/17). This will disconnect any meetings in session at the time, and require you to reconnect. We apologize for the short notice and inconvenience this may cause.
Google Chrome 56 now blocks Flash content by default. You will need to add connect.johnshopkins.edu http://connect.johnshopkins.edu to the list of sites allowed to use Flash. Steps to allow "connect.johnshopkins.edu http://connect.johnshopkins.edu" to use Flash are now included in Check the version of Flash Player and Adobe Connect Meeting Add-In
Good Afternoon We're currently investing a new issue preventing toll-free calls from Adobe Connect today (9/26/2016) via the phone bridge/universal voice. Local calls are going through as they're handled by a different provider. We've opened a ticket with the vendor providing the toll-free call service. We do not have an ETA for resolution at the moment. We will keep you updated as we learn more.…
We are currently investigating an intermittent issue with routing toll-free and local calls for the Audio Conference Bridge. The issue started Wednesday, August 31, 2016. In the event you encounter an issue with the Audio Conference Bridge with your meeting room,…
There is currently a quota accounting issue in JHU's Adobe Connect. The application is reporting much higher use than actual active meeting participants. This is then causing the application to incorrectly believe JHU is exceeding the concurrent license limit. This is preventing users from accessing Adobe Connect meetings with the message "the user limit for this account has been exceeded". IT@JH is actively working with Adobe Support on the issue. On Wednesday afternoon,…
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Adobe Connect and Mac OS X 10.9 (aka Mavericks) Adobe Connect FAQ Adobe Connect Known Issues Adobe Connect Mobile Adobe Connect Pods Adobe Connect Releases Audio Conference Options Best Practices Check the version of Flash Player and Adobe Connect Meeting Add-In Create a Meeting Room Delete Share Pod Content Elluminate FAQ How to Enter a Meeting Room Introducing Adobe Connect 9.1 Introducing Adobe Connect 9.3 Issue with uploading Powerpoints (PPT, PPTX) into Share pod Login as a Registered User or Guest Login to Connect Recording a Meeting Request Meeting Host Privileges Select a Layout and Other Preferences Selecting Meeting Room Access Terms of Service Test My Connectivity Use Adobe Connect Pods Use Case - Ad-Hoc Collaboration Use Case - Faculty Course Lecture Use Case - Guest Lecturer Use Case - Other Uses Use Case - Staff Meeting Using Audio What is Adobe Connect? What is Adobe Presenter?