About Adobe Connect
- What is Adobe Connect?
- NEW! Adobe Connect 9.5.3
- Tips for Getting Started
- Terms of Service
- Frequently Asked Questions (FAQs)
- Adobe Connect Mobile
Help with Adobe Connect
About Adobe Presenter
- What is Adobe Presenter?
- Frequently Asked Questions (FAQs)
- Quick Start Guide: Learn how to import and record audio, add quiz questions, publish your presentation, and more!
- Product Documentation
How Do I...
- Enter a Meeting Room as a Guest or Registered User
- Test My Connectivity
- Check the version of Flash Player and Adobe Connect Meeting Add-In
- Create a Meeting Room
- Select a Layout
- Setup Meeting Room Access
- Request Meeting Host Privileges
- Manage Attendees
- Optimize Meeting Room Settings
- Upload files and share documents
- Use Adobe Connect Pods
- Delete Share Pod Content
- Record a Meeting
- Setup and Configure an Audio Conference
- Set Up and Use the Audio Function
Uses for Adobe Connect (Use Case Scenarios)
- Virtual Classroom
- Online Meetings
- Other Uses
Frequently Asked Questions (FAQs)
- Adobe Connect Known Issues
- Recent Known Issues:
- Adobe Connect 9.5 What's New
- Adobe Connect 9.3 (Previous Version)
- Adobe Connect 9.1 (Previous Version)
Still need help?
After reviewing the contents of this site, if you still need assistance please e-mail firstname.lastname@example.org.
In order to accommodate planned Primary SIP server maintenance, we temporarily switched Adobe Connect to use Secondary SIP registration point. SIP server maintenance is now complete, and we need to revert Adobe Connect configuration changes to use Johns Hopkins Primary SIP registration point. We have scheduled this change for Thursday, April 19th 5-7AM (Eastern). Meeting audio may be interrupted during this maintenance.
In order to accommodate some planned Primary SIP server maintenance on Wednesday, April 11th, we will need to configure Adobe Connect to use JH's Secondary SIP registration point. We have scheduled our change for Tuesday, April 10th 5-6AM (Eastern). Meeting audio may be interrupted during this maintenance.
As of Sunday, Sept 10th, we're seeing meeting loading issues from customers who have not updated the Adobe Connect Add-in. Please downloaded and install the latest Adobe Connect Add-in from the Downloads and Updates page now. https://connect.johnshopkins.edu/common/help/en/support/downloads.htm https://connect.johnshopkins.edu/common/help/en/support/downloads.htm under the section "Adobe Connect Add-in" download add-in.png
We've received a Bulletin from the Adobe Connect Team about an expiring certificate in their code base. In order to ensure uninterrupted service, they recommend updating to the latest version of the Adobe Connect Add-in (version 11.9.980.387) which can be downloaded from the Downloads and Updates page now. https://connect.johnshopkins.edu/common/help/en/support/downloads.htm https://connect.johnshopkins.edu/common/help/en/support/downloads.htm under the section "Adobe Connect Add-in"
Please be aware there is upcoming maintenance planned for July that will affect the availability of Adobe Connect services. Thursday, July 13th 12:00 AM - 6:00 AM (Eastern) Change CHG0038778 There is a planned IT@JH infrastructure change beginning at midnight. Adobe Connect will not be available during this period. This is the first part of the change, the second part will be the following Thursday. Tuesday,…
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Adobe Connect and Mac OS X 10.9 (aka Mavericks) Adobe Connect FAQ Adobe Connect Known Issues Adobe Connect Mobile Adobe Connect Pods Adobe Connect Releases Audio Conference Options Best Practices Check the version of Flash Player and Adobe Connect Meeting Add-In Create a Meeting Room Delete Share Pod Content Elluminate FAQ How to Enter a Meeting Room Introducing Adobe Connect 9.1 Introducing Adobe Connect 9.3 Issue with uploading Powerpoints (PPT, PPTX) into Share pod Login as a Registered User or Guest Login to Connect Recording a Meeting Request Meeting Host Privileges Select a Layout and Other Preferences Selecting Meeting Room Access Terms of Service Test My Connectivity Use Adobe Connect Pods Use Case - Ad-Hoc Collaboration Use Case - Faculty Course Lecture Use Case - Guest Lecturer Use Case - Other Uses Use Case - Staff Meeting Using Audio What is Adobe Connect? What is Adobe Presenter?