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Supported Browsers and Operating Systems

Updated for Blackboard Learn 9.1, Service Pack 11 (after May 24, 2013 upgrade)

Blackboard’s support of Google Chrome and Mozilla Firefox differs from the other supported browsers. Chrome and Firefox are following a rapid release strategy and releasing updates every 6 or so weeks. Chrome requires an automatic upgrade for end users, whereas Firefox offers the option to turn off the automatic upgrade. Blackboard has decided to support Chrome and Firefox in the broad sense meaning we will accept issues on both browsers and strive to resolve issues on Blackboard Learn as appropriate.

Blackboard has conducted testing using the Stable Channel of Chrome (Chrome 19) and the Final Release Channel of Firefox (Firefox 12) during testing of this release. We resolved browser related issues at the time of releases, but cannot guarantee the compatibility of future versions. We will conduct testing on the latest browsers and Blackboard Learn releases to provide timely information on browser compatibility

Key to Support Status:

Term

Definition

Certified

Fully supported technology with highest level of testing before release.

Compatible

Fully supported technology with minimal level of testing before release.

Unsupported

Unsupported technology because it is either impossible or not tested.

 

Windows Client Configurations

Windows Client Configurations

Internet Explorer 10

Internet Explorer 9

Internet Explorer 8

Firefox (ESR)1

Firefox (Final Release Channel)2

Google Chrome(Stable Channel)3

Windows XP (32-bit)

Unsupported by Microsoft

Unsupported by Microsoft

Compatible

Certified

Compatible

Compatible

Windows Vista (32-bit)

Unsupported by Microsoft

Certified

Compatible

Certified

Certified

Compatible

Windows Vista (64-bit)

Unsupported by Microsoft

Compatible

Compatible

Certified

Compatible

Compatible

Windows 7 (32-bit)

Unsupported by Microsoft (note: this was before MS released IE10 for Windows 7)

Certified

Compatible

Certified

Certified

Certified

Windows 7 (64-bit)

Unsupported by Microsoft (note: this was before MS released IE10 for Windows 7)

Certified

Compatible

Certified

Certified

Certified

Windows 8 (32-bit)CompatibleUnsupported by MicrosoftUnsupported by MicrosoftCertifiedCertifiedCertified
Windows 8 (64-bit)CertifiedUnsupported by MicrosoftUnsupported by MicrosoftCertifiedCertifiedCertified

 

Mac OS X Client Configurations

Mac OS X Client Configurations

Safari 6.0.1

Safari 5.1

Safari 5.0

Safari 4.0

Firefox (ESR)1

*Firefox¹ (Final Release Channel)4

Google Chrome (Stable Channel)3

Mac OSX 10.6 "Snow Leopard"

Unsupported by Apple

Certified

Certified

Compatible

Certified

Certified

Certified

Mac OSX 10.7 "Lion"

Certified (10.7.5)

Certified

Unsupported by Apple

Unsupported by Apple

Certified

Certified

Certified

Mac OSX 10.8 "Mountain Lion"

Certified (10.8.2)

CertifiedUnsupported by AppleUnsupported by AppleCertifiedCertifiedCertified

 

  1. Firefox Extended Support Release (ESR) is a release of Firefox intended for groups who install and maintain the desktop environment in large institutions.  More information is available at http://www.mozilla.org/en-US/firefox/organizations/
  2. The Firefox Release Channel is the fully tested version by Mozilla and intended to be the most stable. This channel is updated roughly every 6 weeks. For further detail on Firefox, please review the material available at http://blog.mozilla.com/blog/2011/04/13/new-channels-for-firefox-rapid-releases/ .
  3. The Chrome Stable Channel is the fully tested version by Google and intended to be the most stable as the name implies. This channel is updated roughly every 2-3 weeks for minor releases and 6 weeks for major releases. For further detail on Chrome, please review the material available at www.chromium.org.
  4. Firefox 8 and Mac OS are not compatible with the drag and drop functions on Blackboard Learn

Accessibility and JAWS

Blackboard strives to make all its products as accessible as possible. JAWS for Windows 11 and 12 were used during accessibility testing for SP11.

JRE (Java) Support

Blackboard Learn requires the latest version of Sun JRE 7. The JRE can be downloaded from http://www.oracle.com/technetwork/java/javase/downloads/index.html

Java Applet Code Signing

Java applets bundled with Blackboard Learn 9.1 SP11 are now signed with a timestamping authority, https://timestamp.geotrust.com, which certifies that the Blackboard code signing certificate was valid at the point in time when the applet was signed. Web browser client JDKs that trust the timestamping authority will run the applets without error, even after the Blackboard code signing certificate expires. All JDKs since version 1.5 trust this timestamping authority by default.

Technologies Not Supported

The following technologies are not supported:

  • Internet Explorer 6, 7
  • Firefox 1.x, 2.0, 3.0, 3.5, and 3.6
  • Safari 2.0, 3.x and any version on Windows
  • Windows XP 64-bit
  • Mac OSX 10.3, 10.4 "Tiger", 10.5 "Leopard"
  • Java 5, although it may continue to work

 

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