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Supported Browsers and Operating Systems

Updated for Blackboard Learn 9.1, Service Pack 9 (after Dec 26, 2012 upgrade)

Blackboard’s support of Google Chrome and Mozilla Firefox differs from the other supported browsers. Chrome and Firefox are following a rapid release strategy and releasing updates every 6 or so weeks. Chrome requires an automatic upgrade for end users, whereas Firefox offers the option to turn off the automatic upgrade. Blackboard has decided to support Chrome and Firefox in the broad sense meaning we will accept issues on both browsers and strive to resolve issues on Blackboard Learn as appropriate.

Blackboard has conducted testing using the Stable Channel of Chrome (Chrome 19) and the Final Release Channel of Firefox (Firefox 12) during testing of this release. We resolved browser related issues at the time of releases, but cannot guarantee the compatibility of future versions. We will conduct testing on the latest browsers and Blackboard Learn releases to provide timely information on browser compatibility

Key to Support Status:

Term

Definition

Certified

Fully supported technology with highest level of testing before release.

Compatible

Fully supported technology with minimal level of testing before release.

Unsupported

Unsupported technology because it is either impossible or not tested.

 

Windows Client Configurations

Windows Client Configurations

Internet Explorer 9

Internet Explorer 8

Internet Explorer 7 or earlier

Firefox (Final Release Channel)*

Firefox 3.6

Google Chrome(Stable Channel)**

Windows XP (32-bit)

Unsupported

Compatible

Unsupported

Compatible

Compatible

Compatible

Windows Vista (32-bit)

Certified

Compatible

Unsupported

Certified

Compatible

Compatible

Windows Vista (64-bit)

Compatible

Compatible

Unsupported 

Compatible

Compatible

Compatible

Windows 7 (32-bit)

Certified

Compatible

Unsupported 

Certified

Compatible

Certified

Windows 7 (64-bit)

Compatible

Compatible

Unsupported 

Compatible

Compatible

Compatible

Note: at this time we do not have official word on Windows 8 nor Internet Explorer 10.

 

Mac OS X Client Configurations

Mac OS X Client Configurations

Safari 5.1

Safari 5.0

Safari 4.0

*Firefox¹ (Final Release Channel)**

Firefox 3.6

Google Chrome (Stable Channel)**

Mac OSX 10.5 "Leopard"

Unsupported by vendor

Compatible

Compatible

Compatible

Compatible

Compatible

Mac OSX 10.6 "Snow Leopard"

Certified

Certified

Compatible

Certified

Compatible

Certified

Mac OSX 10.7 "Lion"

Certified

Unsupported by vendor

Unsupported by vendor

Certified

Unsupported

Certified

Note: at this time we do not have official word on Mac OSX 10.8 "Mountain Lion" nor Safari 6.

¹Firefox 8 and Mac OS are not compatible with the drag and drop functions on Blackboard Learn.

* The Firefox Release Channel is the fully tested version by Mozilla and intended to be the most stable. This channel is updated roughly every 6 weeks. For further detail on Firefox, please review the material available at http://blog.mozilla.com/blog/2011/04/13/new-channels-for-firefox-rapid-releases/ .

** The Chrome Stable Channel is the fully tested version by Google and intended to be the most stable as the name implies. This channel is updated roughly every 2-3 weeks for minor releases and 6 weeks for major releases. For further detail on Chrome, please review the material available at www.chromium.org.

Accessibility and JAWS

Blackboard strives to make all its products as accessible as possible. JAWS for Windows 11 and 12 were used during accessibility testing for SP9.

JRE (Java) Support

Blackboard Learn requires the latest version of Sun JRE 6 or JRE 7. The JRE can be downloaded from http://www.oracle.com/technetwork/java/javase/downloads/index.html

Java Applet Code Signing

Java applets bundled with Blackboard Learn 9.1 SP9 are now signed with a timestamping authority, https://timestamp.geotrust.com, which certifies that the Blackboard code signing certificate was valid at the point in time when the applet was signed. Web browser client JDKs that trust the timestamping authority will run the applets without error, even after the Blackboard code signing certificate expires. All JDKs since version 1.5 trust this timestamping authority by default.

Technologies Not Supported

The following technologies are not supported:

  • Internet Explorer 6, 7
  • Firefox 1.x, 2.0, 3.0, 3.5
  • Safari 2.0, 3.x and any version on Windows
  • Mac OSX 10.3, 10.4 "Tiger"
  • Java 5, although it may continue to work

Deprecation of Supported Technologies (FUTURE)

Deprecation is a standard software practice to notify the community of future removal of support. These technologies are still tested and expected to perform in the intervening releases until the release in which they are removed from support.

  • Mac OSX 10.5 "Leopard" will no longer be supported with the release of 9.1 Service Pack 10.
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